The 2022 Subaru Love Promise Customer and Community Commitment Award

The 2022 Subaru Love Promise Customer and Community Commitment Award

We've been nationally recognized for our dedication to our customers, our community, and the Subaru Love Promise.

We're honored to receive the 2022 Subaru Love Promise Customer and Community Commitment Award. This award nationally recognizes elite Subaru retailers who provide an exceptional customer experience at every interaction with Subaru. These retailers have also demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as the environment, community, health, education, and pets.


What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

How is Lancaster County Motors Subaru dedicated locally to the Love Promise?

Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.

ASPCA, Pet Pantry of Lancaster County

Lancaster Catholic High School


Did Lancaster County Motors Subaru go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.

Love Promise Stories from Lancaster County Motors Subaru

Subaru and Lancaster County Motors Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here

Meal on Wheels Grand Opening - Jonathan F

On May 18th, Meals on Wheels of Lancaster had their grand opening of their all-new facility in Lancaster PA. Meals on Wheels of Lancaster and Lancaster County Motors Subaru have been partners in the past during Subaru’s Share the Love Program, and was honored to attend the event. In 2021, Lancaster County Motors and Subaru of America donated $16,000 to Meals on Wheels of Lancaster. Meals on Wheels of Lancaster’s new 5,600 sq/ft facility features 2 kitchens, more than double the size of their previous location at 2,250 sq/ft. The facility features new state of the art appliances, a kitchen that was designed with fast and efficient meal prep in mind, and room for expansion if necessary in the future. Meals on Wheels of Lancaster is currently providing over 200,000 meals to around 1,000 clients in Lancaster County per year. This is handled by a staff of only 9 and over 700 volunteers.

Meals on Wheels of Lancaster
Meal on Wheels Grand Opening

LCM Subaru's LOVE PROMISE to Imerman Angels & Me - Ryan F

In 2021 LCM Subaru pledged their support for me to join Team Imerman Angels and run the 50th TCS NEW YORK CITY MARATHON ON 11.07.21. With LCM Subaru's donation, determination and a lot of training, Team Imerman Angels and myself were able to positively impact the lives of many cancer fighters, survivors, previvors and caregivers. Thank you so very much from the bottom of my heart for all of the lives that your generosity helped! WE RUN... SO NO ONE FACES CANCER ALONE Imerman Angels is a 501(c)(3) nonprofit organization whose mission is to provide comfort and understanding for all cancer fighters, survivors, previvors and caregivers through a personalized one-on-one connection with someone who has been there. Imerman Angels envisions a world where cancer is not a solitary experience. Through its unique matching process, Imerman Angels partners individuals seeking cancer support with a "Mentor Angel" who provides psychosocial support and support to anyone facing cancer

LCM Subaru's LOVE PROMISE to Imerman Angels & Me

LCM Subaru Fall Festival at Aberdeen - Bill W

Lancaster County Motors Subaru was a tremendous benefit to the Rotary Club of Lancaster Sunrise. The Rotary Club is a service organization which has easily branded the slogan "Service above Self". We serve our community from the generosity provided by LCM Subaru and others. In the last 5 years our Rotary Club provided $50K in student scholarships to Lancaster Catholic and Manheim Twp. school district students, $25,000 in grants to Lancaster County non profits $5,000 each to 5 organizations, most recently the Lancaster Early Education Center was the recipient for new playground equipment and toys, as well as new benches built by our Rotary Club. We provided over $109,000 in community fund grants to 22 different non profits who have demonstrated need combined with sustainability. The Rotary Club of Lancaster Sunrise is able to do all the things we do to help make Lancaster County non profits thrive because of LCM Subaru's generosity. We consistently live by the Rotary's 5 avenues of service which are Youth, Club Service, Vocational Service, Community Service, and International Service. LCM Subaru, thank you for you love and promise and keep doing what you do! It is well respected by many and appreciated by our Rotary Club to allow us to keep our vision of service above self paramount to the community where we all live and work. Thank you!

Rotary Club of Lancaster Sunrise
LCM Subaru Fall Festival at Aberdeen

Community volunteers United Way 'Day of Caring' - Kyle G

For 30 years, United Way of Lancaster County has brought thousands of volunteers together to participate in Day of Caring. This annual, two-day opportunity gives individuals, families, and teams of volunteers from local companies and organizations a chance to be a part of a county-wide effort to give back by rolling up their sleeves and completing special projects for a non-profit organization. This fall, over 400 volunteers participated, we followed employees at UGI Utilities and students at Millersville University as they helped with projects throughout Lancaster County. United Way of Lancaster County is privileged to be able to help organize these volunteer opportunities throughout the area. With the support of Lancaster County Motor Subaru and selecting United Way of Lancaster County as a Hometown Hero we are thrilled to be able to connect with the community.

United Way of Lancaster County

Celebrating Subaru with LancasterHistory - Annie W

Subaru Loves Learning and shares that love each year with LancasterHistory, Lancaster County’s home for history. As a key supporter of the museum’s annual Valentine event, Subaru helps LancasterHistory bring public education to learners of all ages. Thanks to Subaru’s support, visitors have access to a Museum and Research Center containing 2 million artifacts and archival items, and the home of President James Buchanan (Wheatland), while a museum dedicated to Congressman Thaddeus Stevens in the works. Subaru’s love fosters continuous learning. Robin Sarratt, Vice President of LancasterHistory, fondly remembers an instance when a guest at the annual holiday event was on the way home from the museum when she was in a serious car accident. The car she was driving—not a Subaru—was totaled, and she sustained minor injuries. Not knowing who to call in the moment, she phoned the main desk at the museum, where word reached our President & CEO about her predicament. He left the party and picked her up in his Subaru Outback, and made sure she was delivered safely home. Impressed by her ride, she went right out and bought a Subaru the very next day! To this day, she, too, supports LancasterHistory’s educational programs, loves driving her Subaru, and always remembers the love she received in a moment of need.

Celebrating Subaru with LancasterHistory

Food is Love - Feleen N

Meals on Wheels of Lancaster has seen an increased need for freshly prepared, home-delivered meals throughout the duration of the COVID-19 pandemic. With this increased need, we have also experienced an outpouring of love and support from the Lancaster County community. Opportunities to partner with organizations, coalitions and business-- such as Lancaster County Motors Subaru-- allows Meals on Wheels to expand its efforts to alleviate food insecurity. This work would not be possible without the contributions from donors and volunteers alike. This year, we have provided more than 185,000 meals to over 900 seniors in Lancaster County. We have benefited from the service of more than 600 volunteers who have driven over 106,000 miles. At Meals on Wheels of Lancaster, we provide more than just a meal. We are focused on building relationships and eliminating social isolation. Thankfully, programs, such as the Subaru Share the Love event, give us an opportunity to share these stories and have a stronger impact on the lives of individuals in need.

Meals on Wheels, Inc.

Subaru Supports Local Trail Race - Patrick B

Thank you to Lancaster County Motors Subaru for supporting the first annual Training Grounds 4 Mile Trail Run hosted by the Northern Lancaster County Game & Fish Association. The donation provided by LCM Subaru helped to offset the cost of race shirts and awards. It also helped to keep programs, such as the fish rodeo put on for children, running at the Game & Fish association. The 4 mile trail run and the Northern Lancaster County Game & Fish Association rely on outside support from individuals and businesses to maintain operations. Lancaster County Motors Subaru also donated a car to be used at the race for transporting supplies to the water station, carrying course markers, and to be displayed along the route. This race would not have succeeded to the extent it did without the support we received. We look forward to more future partnerships with Lancaster County Motors Subaru.

Northern Lancaster County Game and Fish Assn.
Subaru Supports Local Trail Race

The Outpouring of Love - Carrie M

Lancaster County Motors Subaru came through for Brittany’s Hope in a time of great need for a two-year-old boy, named Duc. He was abandoned at birth in a hospital in Viet Nam, born with Down Syndrome. Weak, with a soft head, large belly, and laying to one side, his medical diagnosis was grim; however, he was an overwhelmingly happy and content baby. Brittany’s Hope is a 501c nonprofit organization committed to recognizing the fundamental rights of all children. We empower families and communities to make real and lasting change in the lives of orphaned and at-risk children through international special needs adoption grants and humanitarian initiatives. Like many non-profits struggling financially through the lingering effects of the pandemic, it was difficult for us to hold many in-person fundraisers. Because of this, we have not been able to make the impact on families that we have in the past. Lancaster County Motors Subaru pledged to help Duc find his forever family through a gift of $2,500. We, and Duc’s family, couldn’t be more grateful. Families’ adoption costs and fees have been amplified, due to the pandemic, causing a delay in bringing their children home. Lancaster County Motors Subaru stepped in with their generous gift to Brittany’s Hope’s adoption grant program making a life-altering transformation for Duc. The outpouring of love Lancaster County Motors Subaru has shown to us has been immeasurable. They found a way to provide their love across an ocean to another country and bring it back safely. There is no deeper affirmation – thank you for your Love Promise!

Brittany's Hope
The Outpouring of Love

Fall in Love at The Pet Pantry of Lancaster 2 - Andy K

For the second year now, Pet Pantry of Lancaster County and Lancaster County Motor Subaru has teamed up to encourage people to “Fall in Love” and adopt a new pet during the month of October by reducing our adoption fees by $25. This event has been made possible by a grant for $4000 from the ASPCA and Subaru Loves Pets. This money not only covered the price reduction, but also covered the cost of each spay, neuter, vaccination, and microchipping. The Pet Pantry is diligent in promoting responsible pet ownership and therefore all adoptable pets are always altered, up to date on vaccinations, microchipped, and in good health. Rescue is just one of our passions as we also have a food program to help individuals feed their pets during hard times and we offer lower cost spay, neuters, and TNR clinics. We are pleased to announce that during our grant period, 41 cats found loving new homes. Lancaster County Motors Subaru’s generosity extends to donate $100 for every pet adopted up to 31 pets for a total of $3100. This donation is greatly appreciated as it helps ensure that we can continue to be a resource in our community. One very special adoption that caught the attention and hearts at the Pet Pantry is Dudley, who spent many months waiting patiently for a home. Dudley is a sweet eight year old cat who, after being found as a stray and as FIV positive, needed a family who didn’t mind that he is considered a senior and has a health condition that needs extra attention. Dudley and the Pet Pantry are very thankful for Lancaster County Motors Subaru and ASPCA Subaru Loves Pets’ continued support. For more information on the Pet Pantry visit us at

Pet Pantry of Lancaster County
Fall in Love at The Pet Pantry of Lancaster 2

Lancaster County Motors "Love Promise" To Us - Lynn W

Where do I even begin to start saying “thank you'' to Lancaster County Motors Subaru for the gift of being chosen as a “Subaru Home Town Charity”, the beneficiary of a “Love Promise”? In 2020 when our world was rocked by Covid-19, LCM Subaru chose The A Week Away Foundation to be one of the local Home Town Charities. Like so many Non-Profits that year, we couldn’t hold fundraisers to support our mission, which is to provide Respite weeks for families who are battling life-threatening illnesses. When Lancaster County Motors Subaru handed us a check for over $20,000, they basically covered the cost of one-third of the Respites AWA has granted this year so far. What is a Respite, you ask? A Respite is a desperately needed break for a family battling life-threatening illness who is caught in the cement-mixer of chemotherapies, surgeries, physical therapies, constant doctors appointments and tests, emotional stress, financial loss and oh yes, heartbreak. It is NOT simply a vacation! We all desire vacations. The A Week Away Foundation custom tailors each Respite to specifically meet the needs of the family no matter how particular, different or difficult. It is not about just sending someone away. No, we must provide a stress free, safe and secure environment for everyone so they can rest and recharge to come back better equipped to fight their disease. Similarly, for LCM Subaru, as I have come to personally find out. It is not about just moving cars off the showroom floor. It’s about finding the perfect Subaru to meet a family's needs. It’s about the promise of safety & reliability that Subaru has won so many awards for and why it has earned such amazing brand loyalty. It’s about maintaining that relationship long after the sale is made. "Sharing the Love" for both Lancaster County Motors, Subaru and for The A Week Away Foundation is about listening. It’s planning for and adjusting to a wide variety of needs & finding a way to accomplish the goal of meeting the needs of our customers, our neighbors, and our friends. That’s what a Home Town is all about. It’s about a promise made, a promise kept. It’s a Love Promise!

The A Week Away Foundation
Lancaster County Motors "Love Promise" To Us