The 2019 Subaru Love Promise Customer Commitment Award

We've been nationally recognized for our dedication to our customers and the Subaru Love Promise.

We're honored to receive the 2019 Subaru Love Promise Customer Commitment Award. This award nationally recognizes Subaru retailers who demonstrate excellence in all areas of customer-focused performance. It highlights exceptional customer service that builds lifelong relationships with Subaru owners.

The 2019 Subaru Love Promise Customer Commitment Award

What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

The Subaru Love Promise Community Commitment

We believe in being a positive force in something bigger. And it all starts right here in our community. Not just by our donations, but by our actions.

That's why we stay true to our Love Promise Community Commitment by partnering with a wide variety of community nonprofits and charities.

Every year, we join hands with our owners in the "Share the Love" event, giving back to our community-a community that's given so much to us.

So, every day, we strive to ensure our love is felt not just by our customers, but by all in our community. We do this because we feel it is the right thing to do.

We are proud to participate in the Love Promise Community Commitment. We're grateful, not only to be a part of our community, but to serve and support the causes and passions that are closest to our hearts, right here in our neighborhood.

All of the organizations we support have one thing in common: the unwavering dedication to improve the world and the lives of ­its people.

Subaru Loves Pets

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Subaru Loves the Earth

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Subaru Loves Learning

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Subaru Loves to Help

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Subaru Loves to Care

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Whether they live in our homes or in the wild, Subaru is committed to keeping all animals safe and healthy.

A partner since 2008, Subaru has donated close to $14 million to the ASPCA and helped support nearly 1,000 pet adoption events, resulting in more than 11,500 adoptions to date.


Loving the environment means more than loving the great outdoors. It means working to preserve it.

Over a decade ago, Subaru became the first U.S. auto manufacturer to become zero-landfill, and now, in collaboration with the National Park Service and the National Parks Conservation Association, Subaru is leveraging that same environmental expertise to help the National Parks reach zero-landfill too.


It’s our goal to make the pursuit of knowledge available to as many minds as possible.

Total donations to teachers: $92,233
Over 200 teachers adopted
More than 15,000 students impacts


In a perfect world, hunger would be history and hope would be commonplace. We believe a perfect world is possible.

Subaru and Meals on Wheels America worked together to make volunteering easier, by launching a tool called the Meals on Wheels Online Volunteer Drive.


We should all have a chance to lead a healthy life. We’re aiming to give as many people that chance as we can.

Subaru has donated more than $4.5 million dollars to
Make A Wish, helping to grant 610 wishes in the U.S.

How is Lancaster County Motors Subaru dedicated locally to the Love Promise?

Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.

ASPCA, Pet Pantry of Lancaster County
Lancaster Catholic High School

 Subaru Love Promise Heart

Love Promise Stories from Lancaster County Motors Subaru

Subaru and Lancaster County Motors Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here

Sharing a love of Lancaster's history  –  Robin S

At LancasterHistory, education is at the heart of our mission. We serve the community, not only by preserving Lancaster’s historic treasures, but by making sure that everyone—especially Lancaster’s schoolchildren—have the opportunity to learn from the past. As a sponsor of our annual Valentine’s Gala, Lancaster County Motors Subaru has shown the love for this community’s history, and for our work to make sure that every child in Lancaster County has the opportunity to have an authentic, hands-on experience as they learn about the people, places, and events that make their hometown unique. They've also ensured that we have the tools to teach kids what it means to be a strong citizen--we engage them in age-appropriate civics lessons about American democracy. There is nothing better in our daily work than hearing a child say, “oh cool!” when they come face to face with an artifact from the American Revolution, a two hundred-year-old document, or a toy that someone played with generations before they were born. Thanks to Lancaster County Motors Subaru, kids across Lancaster County are having “oh cool” moments at our museum every day. We’re so grateful to Lancaster County Motors Subaru for sharing the love with LancasterHistory and with so many important causes in our community!

Why We Deliver Blankets in the Summer  –  Valerie S

It was at least 90 degrees on June 27th. Marsha and I drove just about an hour from our chapter office to Ann B. Barshinger Cancer Institute. She was blasting the air condition in her car but it was still hot. Uncomfortable hot. When we arrived at the cancer center, the parking lot was jammed full with cars. It was hard to decipher how to get from one lot to the other without getting back on the road. We found a spot, parked and retrieved the hand carts out of the trunk and then slowly moved across the macadam inferno, trying not to sweat even more than we already were, as if that were even possible. When we reached the entrance, Eric Shellhamer from Lancaster County Motors Subaru, popped out of the door bringing with him a cool breeze. We greeted each other and entered the building. Once inside the building we had the opportunity to chat a little bit more. Eric told about his love for biking and talked about how awesome it would be to hold a fundraising bike event. I had the opportunity to tell him a little bit about Team-In-Training. He told us he is a cancer survivor. He also shared that a friend of had been diagnosed recently too. While we didn’t get to deliver blankets to patients, it was very obvious that Eric choose to take part in this delivery because cancer has touched his life and those around him and he wanted to help spread hope and love to others facing it too. Annie, our contact with Ann B. Barshinger Cancer Institute, joined us and Eric showed her the blankets, arts and craft kits and cards of hope. She was very grateful on behalf of the patients who would be receiving them. One thing that seems to be key with the deliveries are the cards of hope. Subaru customers so kindly take a minute of their time to write an uplifting message to let patients know they are not alone. They don’t know who will receive the message and might not realize it when they are writing them, but that note could make all the world of difference in someone’s day. I found meaning in this experience that changed my perspective. Next time you find yourself complaining about a summer heat wave try to remember that there is a Dad somewhere trying to explain Lymphoma to his 10 year old child, a teenager who is devastated and wondering what they did to deserve a disease that they did not ask for and a mother sitting in a hospital room having just undergone chemotherapy, wrapped up in a Subaru/LLS blanket freezing and wishing that she could enjoy the summer.

Empowering CASA to Help Children  –  Melissa L

Thank you to Lancaster County Motors Subaru for supporting CASA of Lancaster for the 3rd time during the 2018 Subaru Share the Love Event! CASA of Lancaster received over $27,000 which will go directly back into the Lancaster County community by helping the children in foster care. Children like Katie, an 18-year-old former foster child, who is now flourishing thanks to the CASA program. Katie was a victim of physical, emotional, and sexual abuse… and no one believed her. Katie was in foster care for over two years and was finally able to leave the system thanks in part to her CASA Volunteer. Thank you LCM Subaru for empowering CASA to help more children like Katie!

Lancaster County Motors Subaru Shares the Love  –  Victoria B

The Leukemia & Lymphoma Society’s (LLS) Central PA Chapter was proud to partner with Lancaster County Motors Subaru during Subaru Loves to Care month to provide support to patients fighting cancer. Lancaster County Motors Subaru staff delivered the beautiful blankets to the Ann B. Barshinger Cancer Institute at Lancaster General Health. Thank you, Lancaster County Motors Subaru, for bringing warmth, love and hope to patients in our communities through Subaru Loves to Care!

Lancaster Co Motors Subaru Shares the Love  –  Tara R

The Leukemia & Lymphoma Society’s (LLS) Central PA Chapter was proud to partner with Lancaster County Motors Subaru during Subaru Loves to Care month to provide support to patients fighting cancer. Lancaster County Motors Subaru staff delivered the beautiful blankets to the Ann B. Barshinger Cancer Institute at LGH. Thank you to Lancaster County Motors Subaru for showing their local cancer patients that they are here to provide warmth and support!

Subaru and NWF Loves the Earth  –  N N

"Our garden is coming along nicely! I was out of the country for 3 weeks and I was happy to see how far the kids had gotten when I returned. I had the boxes put together and hauled all the dirt in for them the week before the last week of school so I was unsure how much they could accomplish,, but we are getting there! We have several families signed up to take care of the garden each week over the summer break. All of the third graders planted cabbages, which you can see and all of the pre-k, K, 1 & 2nd graders all planted the herbs that you sent us! The bigger kids planted peppers, radishes, carrots and of course tomatoes. We have the garden sign posted but the children's summer project is to name the garden. Very exciting to see this thriving and we will send more pictures as we evolve over the summer and into the fall and next year! Thank you again for helping us be successful in this project! Nicole "

LLS Donation  –  Nicole S

Stop into Lancaster County Motors Subaru this month to write messages of hope and support to those battling Leukemia and Lymphoma in the Lancaster area. We will be donating these messages and blankets to a local hospital.

We Feel The Love!  –  Joe F

At A Week Away, we finance and coordinate respite weeks for families battling a life threatening illness. The idea is to give families a break from the chaos of treatment schedules and the stress and the uncertainty associated with fighting their disease. A Week Away was founded only three short years ago and we have been very blessed by the support of our local community. When Subaru selected us to be their local beneficiary of the Share the Love campaign, we were completely thrilled to be associated with such a wonderful, nationally recognized brand. The most amazing part about being selected was the interest and sheer excitement that the staff at Lancaster County Motors Subaru expressed. Their hard work and commitment to our vision helped us to raise enough funds to send away 4 families this year! A Week Away is run entirely by volunteers, and we rely 100% on donations from our supporters; we receive no government funding or grants. Receiving such a substantial donation from Lancaster County Motors Subaru has been a huge blessing which will allow us to continue to carry out our mission. We can't thank the staff at LCM Subaru enough for their support! It has been an incredible experience working with them and we are very grateful to everyone in our community who supports us.

Subaru Share the Love Event  –  Nick S

The Subaru Share the Love Event has officially kicked off for this holiday season. Buy or lease any Subaru before January 3rd and a $250 donation will be made to the charity of your choice. This year, Lancaster County has chosen A Week Away as their hometown charity. A Week Away's mission is to coordinate and finance respite weeks for families who are battling a life threatening illness and to help them find the hope they need to continue their fight. Choose A Week Away to receive a donation from Subaru and Lancaster County Motors Subaru will donate an additional $10 for each sold and leased vehicle, up to $500 in total. The national charities that are involved this year are ASPCA, Make-A-Wish, Meals on Wheels America, and National Park Foundation. Subaru and its participating retailers will have given nearly $90 million in nine years.

Subaru Loves Learning Book Drive - August 1-31  –  Molly M

Join us in our Subaru Loves Learning initiative during the month of August! We are partnering with the American Association for the Advancement of Science (AAAS) in donating science books to the Hempfield School District. All of the books that will be donated have been recognized by AAAS as some of the best science books in their field. Contact us to learn more information.

Subaru Loves the Earth - E-Waste Event  –  Danielle S

We would like to thank our customers for participating in our E Waste Recycling event during the month of April. With your help, we were able to prevent 11,034 lbs of carbon emissions from polluting the atmosphere. This is equivalent to saving 423 trees, 1,876 gallons of gasoline, 15,996 plastic bottles, and 73,579 aluminum cans. Thank you for helping strengthen the Subaru Love Promise!

Lancaster County Motors Subaru Lifts Up CASA  –  Jessica L

CASA of Lancaster County believes that growing up in a home free of abuse and neglect is fundamental human right. Lancaster County Motors (LCM) Subaru selected CASA as their local charity partner for the Share the Love event raising nearly $15,000 to support the work of our advocates. CASA trains Volunteer Advocates, who are court-appointed, to represent the best interest of children who have suffered abused and neglect, lifting up their voices and ultimately their lives. These funds will allows us to sustain and expand our program so we can advocate for more children in the foster care system in Lancaster. LCM Subaru's investment in our community is priceless - leveraging financial support and creating awareness. LCM supports lifts up CASA so we can lift up the voices of our community's most vulnerable youth.

April 1-30, 2015 - E-Waste Recycling Event  –  Molly M

Throughout the month of April, we are hosting an E-Waste Recycling Event in our store to collect unwanted electronics. We've arranged to work with a company who will responsibly collect, re-purpose, and recycle your electronic waste. Help us protect our environment. Just show up with your E-Waste and we'll do the rest! The first 50 customers who contribute will receive a complementary environmental badge of ownership. We will accept: LCD Monitors, Cell Phones, Laptops, Tablets, CRTs up to 40 inches, Video Games/Consoles, Fax Machines, DVD/VCR Players, Printers, Computer Peripherals, Switches/Routers, Cords and Wires.

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